Beyond storytelling: The strategy behind luxury narrative
Friday, 10 October 2025
by Juan Carlos Navarro
Building a luxury brand’s narrative is one of the most complex and exciting challenges for a marketing professional. It’s not just about telling a compelling story; it’s about designing a living system that articulates the brand’s past, present, and future, while deeply connecting with consumers whose expectations and values are constantly changing. Luxury rests on
- Published in Marketing Strategies
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Luxury Industry
In a hotel, selling isn’t a task: it’s a culture. And it starts far above the front desk.
Thursday, 24 July 2025
by Juan Carlos Navarro
In the hospitality industry, a phrase is often repeated with tinges of absolute truth: “What isn’t offered, isn’t sold.” And yes, it makes sense. But reducing sales in a hotel to a simple matter of “offering” is to remain dangerously superficial. Selling isn’t a one-time act or an individual responsibility: it’s the result of a
- Published in Marketing Strategies
The role played by traditions in consumer behaviour
Tuesday, 25 February 2025
by Juan Carlos Navarro
Traditions undoubtedly continue to play a vital role in the way consumers make their purchasing decisions. This whole set of practices and customs passed down from generation to generation, significantly influences consumer preferences and behaviour in different markets. So in this article, I want to draw on my experience to show how brands can adapt
- Published in Markets
The future of sports marketing in the age of experiential marketing
Friday, 17 January 2025
by Juan Carlos Navarro
Sports marketing has undergone a significant transformation in recent decades, moving from traditional approaches focused on mass advertising to more consumer-centric strategies. With the evolution of digital marketing and the rise of social media, sports fans are not only looking to consume content but want to be an active part of the experience. In this
- Published in Sports Marketing
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